Diane was wonderful to work with. She is extremely thorough and has a wealth of knowledge regarding all the places we inquired about. She made adjustments to our trip to accommodate all of our requests and was always available to answer our questions (including Christmas Eve right before we left). She checked in with us as she kept an eye on our flights; which was comforting to us since it was our first international trip. We look forward to booking more trips and using Diane as our travel agent.